GENERAL


The following terms and conditions apply to orders placed by the customer in company TRYB Witold Chudzik, at the TRYB website or mobile website. By using www.tryb.com.pl and/or placing an order, you accept these Terms and Conditions. Please make sure you have read and understood the Terms and Conditions before placing your order.

Only persons 18 years or older, who are not under guardianship can place an order.

The inclusion of any products or services on www.tryb.com.pl at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

The version of the Terms and Conditions that will apply to your order will be those on www.tryb.com.pl at the time you place your order.

You understand and agree not to copy content from the site using any device, software, engine, mechanism, or anything else, that might be used to copy the content of site www.tryb.com.pl

We reserve the right to immediately block the access to the site and close the account of any user who violates this rule or any other rules in these Terms and Conditions.

 

DELIVERY COSTS


The prices displayed at www.tryb.com.pl include the Value Added Tax (VAT) but do not include a delivery charge. We will send purchased products to the address you specify, using the chosen delivery method. Delivery time and shipping price depend on the shipping method you choose.

Orders placed through the online store are sent the next business day after receiving the payment, (unless we are unavailable, for example we leave for holidays, but we always inform about such situations on the www.tryb.com.pl). Business days are days from Monday to Friday, excluding Polish national holidays.

For domestic shipments, prices are as follows:

Courier for orders for an amount equal to or greater than 50 zł 0 zł
Courier for orders below 50 zł 14 zł
Priority letter (post) 19 zł
Priority parcel (post) 17 zł

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You can also  pick up your order in Poznań in person, as well as pay for it in cash during personal pick up in our place. If you choose this option, please contact us to arrange a convenient date of meeting (via contact form or by phone: 515 555 469). Make an appointment AT LEAST ONE DAY BEFORE, because we store our in an external warehouse, not in our workshop. Of course, personal pickup is a free from charge option.

Prices of international shipments

The costs of international shipments depend on where the parcel is going to be sent - the store system will calculate the appropriate price for shipping after you type the name of your country (in your basket, during placing an order). International parcels are sent by courier. There is a table with shipping prices below.

Country Continent Shipping cost
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Spain, the Netherlands, Ireland, Lithuania, Luxembourg, Malta, Monaco, Germany, Portugal, Romania, Sweden, Slovakia, Slovenia, Vatican, Great Britain, Hungary, Italy and Latvia Europe 117,00 zł
Andorra, Gibraltar, Guernsey, Jersey, Liechtenstein, Norway, San Marino, Switzerland Europe 136,00 zł
Albania, Belarus, Bosnia and Herzegovina, Montenegro, Iceland, Kazakhstan, Kosovo, Macedonia, Moldova, Ukraine, Canary Islands, Faroe Islands Europe 183,00 zł
Georgia, Russia, Turkey Europe 160,00 zł
Saudi Arabia, Armenia, Azerbaijan, China, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Qatar, South Korea, Kuwait, Oman, Russia, Singapore, Thailand, Taiwan, Turkmenistan, Uzbekistan, United Arab Emirates Asia 160,00 zł
Afghanistan, Bangladesh, Bhutan, Burma (Myanmar), Brunel, Philippines, Iraq, Iran, Yemen, Cambodia, Kyrgyzstan, North Korea, Laos, Lebanon, Macau, Maldives, Malaysia, Mongolia, Nepal, Pakistan, Sri Lanka, Syria, Tajikistan , East Timor, Vietnam Asia 183,00 zł
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Chad, Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Republic, Equatorial Guinea, Guinea-Bissau, Cameroon, Kenya, Comoros, Congo, Congo Democratic Republic , Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Morocco, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, South Africa, Cape Verde, Central African Republic, Reunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Somaliland Republic of Northern Somalia, Swaziland, Sudan, South Sudan, Tanzania, Togo, Tunisia, Uganda, Ivory Coast, Saint Helena, Saint Thomas and Principe, Zambia, Zimbabwe Africa 183,00 zł
Canada, United States of America, North America 151,00 zł
Anguilla, Antigua, Bahamas, Barbados, Belize, Bermuda, Dominican Republic, Grenada, Greenland, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Cayman Islands, Costa Rica, Cuba, Martinique, Mexico, Monserrat, Nevis, Nicaragua, Panama, Puerto Rico, Saint, Barthelemy, Saint Kitts, Saint Lucia, Saint Martin, Saint Vincent, El Salvador, Turks and Caicos, Virgin Islands (British), Virgin Islands (United States) North America 183,00 zł
Curacao, Dominica Middle America 183,00 zł
Argentina, Aruba, Bolivia, Bonaire, Brazil, Chile, Ecuador, Falkland Islands (Malvinas), British Guyana, French Guiana, Colombia, Paraguay, Peru, Saint Eustatius, Suriname, Trinidad and Tobago, Uruguay, Venezuela South America 183,00 zł
Australia Australia 183,00 zł
Fiji, Guam (Mariana Islands), Kiribati, Micronesia Federation, Nauru, Niue, New Caledonia, New Zealand, Palau, French Polynesia, Saipan (Mariana Islands), Samoa, American Samoa, Tonga, Tuvalu, Vanuatu, Cook Islands, Marshall Islands, Islands Solomon, Oceania 183,00 zł

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Important! You will get an automatic information from store system, after your parcel will be shipped.

I will write to you an e-mail with the shipping number soon after, so you will be able to track your parcel.

Though we aim to deliver as fast as possible, delivery may take longer due to unexpected events. In case of delivery delay – please contact us – we never leave this kind of troubles without explanation and taking an action to fasten the delivery if it is only possible. You can count on any possible help from us.

All jewelry is packed in a nice jewelry boxes for free.

Customs charges are on the buyer's side.

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ORDERING


The ordering options available to you are: via www.tryb.com.pl or by e-mail: tryb@tryb.com.pl.

If you have supplied us with your email address, you will receive an email confirmation after placing an order. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If for any reason, alternative arrangements are necessary, we will contact you to settle the refund.

 

WITHDRAWAL OF ORDER


You may cancel your order before paying. If you want to do it, please just write an e-mail to us: tryb@tryb.com.pl

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RETURNS

 

You can return your order purchased via Internet in 14 days from the date it was delivered to you. To keep the term of 14 days it is enough you just sent us the information that you want to return your order during this 14 days (date of shipment decides). This is no problem for us we will have to wait for this parcel (especially if it goes from abroad). We will just wait.

To return an item, write to us an e-mail, that you want to return a product. We don't need any complicated return-forms. E-mail is enough. Next send the returned item and a proof of purchase (receipt/invoice) to: TRYB Witold Chudzik, Przemysłowa 41/13, 61-541 Poznań, Poland. We will send you the money back, for the returned order, immediately after receiving and checking the parcel from you. We don’t accept cash on delivery parcels. Returned article has to be unworn and not damaged. You can return the item that was available in our web shop. You can’t return item we made for you as an individual custom made order.

If you have any questions, doubts or you need any help, please write to us: tryb@tryb.com.pl We always do our best to find the best possible solutions for both sides.

 

PAYMENT METHODS

 

We provide following payment methods to customers from Poland:

1. Traditional internet transfer (recommended),

2. Through the fast payments platform, where you can choose the payment method:

- instant transfer,

- PayPal,

- card payment.

3. Payment in cash during personal pickup in our place.

We provide following payment methods to foreign customers:

through the fast payments platform, where you can choose the payment method:

- PayPal

- card payment.

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If you decide to place an order, you have to pay for it. 

 

COMPLAINT

 

TRYB company is obliged to deliver you a product without any defects.

The basis and responsibility of TRYB if the product has a physical or legal defect, is definited by the generally applicable law, in particular the polish Civil Code.

You can send the complaint by email: tryb@tryb.com.pl or to the company address: TRYB Witold Chudzik, Przemysłowa 41/13, 61-541 Poznań, Poland. It is also possible to meet personally in our workshop in Poznań (Poland) and see what happened and what can we do to help.

Written complaint should include: your name and surname, address, e-mail, date of purchase, descriprion of damage, information what do you expect (sending the money back, fixing or replacing the item by a new one), description - how and when the damage happened.

If you send a complaint by e-mail, please attach a scan of receipt/invoice and a pictures showing the defect – it would be very helpful.

If you send the complaint by post or courier, please include: complaint, defective product and a receipt (invoice).

We will give you the answer as fast as possible, not later than in 14 days from the date of receiving your complaint.

 

OUR RESPONSIBILITY


Nothing in these Terms and Conditions shall exclude or limit TRYB’s responsibility with regard to any matter for which it would be unlawful for us to limit or exclude our responsibility.

 

OWNERSHIP OF RIGHTS


All intellectual property rights, such as TRYB brand, our logo and trademarks, our works and pictures of our works are owned by TRYB company and protected by law.

 

Company data


TRYB Witold Chudzik
ul. Przemysłowa 41/13
61-541 Poznań
Polska
tryb@tryb.com.pl


Business register: CEIDG

NIP: 7661731164

REGON: 301998385

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